Do you thrive on smooth onboarding processes and guiding payroll setups from start to finish? Do you enjoy working in a client-focused way, thinking in solutions, and collaborating across departments? Then this role as Implementation Coordinator at Pro-Pay might be exactly what you're looking for.

Your role

You ensure a flawless start for every new client. You take ownership of the full implementation process while building strong internal and external partnerships.

• You configure payroll structures accurately and handle all required registrations.

• You perform salary calculations and payslips for new clients.

• You advise on Belgian social law in close collaboration with our legal team.

• You support clients in coordinating with external partners such as insurance companies, meal voucher providers, and tax advisors.

• You act as the main point of contact during the client onboarding phase, building a relationship based on expertise, discretion, and trust.

• You collaborate closely with our legal, business development, and payroll teams and ensure a smooth internal handover once the implementation phase is completed.

• You have a passion for payroll and social legislation.

• You are fluent in English and have a good knowledge of Dutch and French.

• You have initial experience in payroll or hard HR.

• You think proactively and critically alongside clients.

• You work accurately and efficiently.

• You remain structured and calm under pressure.

• You set priorities independently and manage your workload efficiently.

• You are a team player who contributes to a positive and professional work environment.

• A competitive salary tailored to your experience.

• Company car + fuel card/charging pass or mobility budget.

• Group and hospitalization insurance.

• Meal vouchers and eco vouchers.

• CLA90 bonus & cafeteria plan for flexible benefits.

• Growth and development opportunities through training and career paths (both horizontal and vertical).

• Flexible working hours and the possibility of working from home after onboarding.

• Choice of work schedule: shorter Fridays in summer (38h/week + 5 ADV days) or 40h/week year-round (12 ADV days).

• A close-knit company of around 60 colleagues, where collaboration across departments is smooth and enjoyable.

• An open, horizontal communication style with a touch of humor.

• A strong focus on well-being: Pro-Pay proudly carries the “Happy Humans” label, recognising our commitment to employee happiness.
  

Ready to join our team?

At Pro-Pay, we deliver the highest quality to our clients, keep them at the center of everything we do, and work together as one team, because together, we make the difference! Feeling the vibe? Reach out to us!